Frequently Asked Questions
Everything you need to know about your MIMOSA Handcrafted pieces.
What materials are used in MIMOSA jewelry?
Each piece is thoughtfully crafted using high-quality materials including solid bronze, sterling silver, and 14k gold. Our bronze pieces are finished with a clear, protective coating to prevent tarnishing and maintain their luster.
How long will it take for my order to ship?
Since many of our items are handcrafted to order, please allow 3-5 business days for processing. Once shipped, standard delivery typically takes 2-7 business days depending on your location.
Do you offer returns or exchanges?
Yes, we want you to love your jewelry. We accept returns and exchanges on unworn items in their original packaging within 30 days of purchase. Please note that custom-engraved pieces are final sale.
How should I care for my handcrafted jewelry?
To keep your jewelry looking its best, avoid contact with harsh chemicals, perfumes, and lotions. Clean your pieces gently with a soft polishing cloth and store them in a dry place when not in use.
Can I have a piece customized or engraved?
We offer professional engraving services on select styles. Look for the 'Personalize It' option on the product page, or contact our team for specialized custom design inquiries.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.